HOW TENACITY HELPS YOUR BUSINESS
Tenacity reduces stress, improves resilience, builds meaning into work and deepens workplace friendships. Unsurprisingly, Tenacity dramatically boosts agent retention.
Our solution uses big data to bring out the best in your agents. It removes performance barriers, improves mood, and builds key relationships that spread best practices and drive excellence.
Have you ever renewed a license? What a difference a happy employee makes! Tenacity greatly enhances quality of life for agents. And it shows, in Net Promoter and Customer Satisfaction scores.
Want to supercharge your workforce? Build a cohesive culture and resilient employees.
The payoff will be immediate—reduced turnover, increased productivity and better customer service scores.
Can’t afford the staff or time to invest so much in your people? Don’t worry, Tenacity’s solution gets your agents to do it themselves.
Tenacity's science comes from the Massachusetts Institute of Technology
We use our insights from MIT’s groundbreaking science to create a culture of accountability among agents, and to help agents take better care of themselves and each other.
Our platform gently “tunes” the social network of any workplace where Tenacity is deployed by removing some of the fundamental problems that get in the way of agents thriving. It is automated social engineering.
Through these methods, Tenacity reduces stress, improves the way people feel, builds meaning into work and connects agents with each other on a human level. It’s a powerful way to get customer service employees to stay in their job longer, and to perform better. It’s also the right thing to do!
CHOOSE TENACITY IF YOU WANT...
We have shown an ROI as high as 12x.
The effect on the workforce is immediate. You’ll earn the value of your purchase back very quickly.
Once we launch, we manage your employee’s morale from the cloud. You don’t have to worry.
We’ll tell you things about your workforce you can do something about.
WHAT PEOPLE ARE SAYING
I love it. This addresses a problem that is at the top of my list.
The thing I find really fascinating is how we can help employees relax. We want to be your external pilot site.
This goes straight to the heart of the CEOs top three problems.
We’re doing a lot of R&D around this. It makes a lot of sense.
This could save me millions of dollars.
Love it. Let’s do it.
I love how the Tenacity program is bringing my team together. We all enjoy sharing our success stories, and encouraging each other to reach our breathing and step goals. I am also excited to use my Amazon gift cards. Money is tight, and it's so thrilling to have some extra spending money to use. Most importantly, though, I love how good I feel after doing guided deep breathing, and working out in the [...] gym. I have more energy, my sleep has improved, and I'm eating healthier foods. This program has helped me make so many positives changes in my life!
... wanted to let you know I had a Dr. appointment on Friday and my Dr. said that I lost weight, my blood pressure was lower and she said over all I was healthier than my last appointment 6 months ago. I wanted to thank Tenacity for helping me to get healthier. Your goals and rewards have helped me stay consistent in my journey to improve my health... It is a challenge to stay healthy in a call center environment when we are sitting all day in our cubicles and your program helps us to get up and exercise. Thanks again for your help!